The Bank of Punjab (BOP), recognized as one of the fastest-growing financial institutions in the country, has announced new employment opportunities for the position of Phone Banking Officer at its Contact Center (Information Technology Group).
These positions are available in Lahore and Karachi, with the bank actively looking for experienced, motivated, and target-oriented professionals to become part of its growing workforce.
Key Responsibilities:
Candidates selected for this role will be tasked with:
- Prompt and effective resolution of customer complaints
- Demonstrating in-depth knowledge of banking products
- Adhering to established information security protocols
- Achieving performance benchmarks set by the organization
Eligibility Criteria
Qualification:
- A minimum of a Bachelor’s degree from a Higher Education Commission (HEC)-recognized institution is required.
Age Limit:
- Applicants must not be older than 40 years at the time of application submission.
Work Experience:
- OG-II Level: At least 2 years of relevant experience is required.
- OG-IV/OG-III Levels: Fresh graduates or postgraduates are also eligible to apply.
Compensation and Benefits
The Bank of Punjab is offering the following benefits to selected candidates:
- Permanent employment with the possibility of grade promotions
- A market-competitive salary package
- Provident and gratuity fund contributions
- Annual performance bonuses and festival bonuses
- Comprehensive health insurance and medical facilities
- Staff loan options at subsidized interest rates
Commitment to Equal Opportunity
The Bank of Punjab continues to uphold its policy of equal employment opportunities, encouraging applications from women, minorities, individuals with disabilities, and transgender persons.
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